Powering the Connections that Power Your World

Communications built for today’s demands and tomorrow’s possibilities, from AI to whatever comes next.

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  • +70M Users Worldwide
  • #1 UC Provider Worldwide
  • 2,100 Patents

Your Trusted Partner in Business Communications

Mitel is the market leader in unified communications, trusted by enterprises of all sizes and industries. With decades of experience and a global presence, we’re experts at solving the challenges of staying connected in today’s fast-paced world. Our proven, resilient solutions ensure your organization communicates securely and is ready for whatever comes next.

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Built for Your Business Designed For Growth

Unified Communications and Collaboration

reliable, cost-effective communication

Stay connected with essential voice, messaging, and video designed for seamless, efficient operations.

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city of Baltimore

The City of Baltimore gained greater control of operating expenses, reducing carrier costs by 75% and saving thousands of dollars in annual maintenance. Read more.

Customer Experience

smarter communication, stronger connections

Enhance agent productivity and customer engagement with AI-assisted collaboration, analytics, and integrations.

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Connect group

Connect Group updated their contact center landscape of 80 locations, saving £500,000 in their first year and redirecting ~30% of calls to IVR. Read more.

Critical Communications

communication without compromise

Highly secure, reliable, and designed with industry-specific capabilities for demanding environments.

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Rosewood Schloss Fuschl

For Rosewood Schloss Fuschl, Mitel helped reduce operational costs, improve guest communication, and ensure maximum security across the resort.Read more.

Professional and Managed Services

EXPERTISE WHEN AND WHERE YOU NEED IT

Maximize communications value or extend IT capacity with Mitel or trusted partners, so solutions perform, and teams focus on what matters most.

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Colerain

An expert services-led approach helped Colerain Township cut costs, boost efficiency, and stay responsive with a tailored, always-connected solution. Read more.

Why Businesses Choose Mitel

We don’t just sell technology - we enable business continuity, growth and innovation,

  • Scalable & Future-Ready

    Grow without limits with seamless, adaptable communication solutions that evolve when you do.

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  • Operational Efficiency

    Unify communication, streamline IT, and empower teams with a platform built for agility.

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  • Cost Optimization

    Maximize impact with lower TCO, predictable costs, and ROI you can measure.

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  • Reliability & Continuity

    Carrier-grade resilience, built-in security, and always-on performance you can trust.

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  • Experience-Driven Innovation

    Empower employees, engage customers, and gain an edge with proven communication solutions.

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  • Deployment Flexibility

    Cloud, hybrid, or on-prem—deploy your way, without vendor lock-in or compromise.

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  • HYATT
  • BFA
  • Carlsberg
  • Printemps

Trusted By Leading Enterprises Worldwide

Our experts can help you find the right mix of industry-specific solutions to meet your communications challenges head on.

Explore by all industries

Education

Embrace critical communication needs like student safety, teacher-administrator collaboration, sensitive data protection, and hybrid learning for better education outcomes.

81%

select Mitel because of our reliability.

52%

are moderninzing their communication infrastructure with a focus on student engagement

61%

are investing in communication AI to improve staff efficiency

Healthcare

Utilize secure, compliant, and resilient communications solutions that help improve patient care while supporting the specific needs of healthcare professionals.

55%

are choosing hybrid for better security

75%

choose Mitel for our hybrid, cloud, and on-premises options

55%

believe AI in communication will increase staff efficiency

Financial Services

Empower your financial services operations with resilient unified communications solutions that enhance customer interactions while meeting the rigorous demands of security and regulatory compliance.

54%

are investing in AI to Improve customer service response time

88%

choose Mitel for our hybrid, cloud, and on-premises options

66%

are choosing hybrid for the cloud + on-premises mix that supports staff whereever they work

Manufacturing

Use the power of unified communications to connect locations, optimize supply chain workflows, and empower employees to help achieve your goals.

62%

are choosing hybrid for the cloud + on-premises mix that supports staff whereever they work

53%

are investing in AI to improve customer service response time

81%

choose Mitel for the security of our portfolio

Hospitality & Cruise

Scalable, reliable communications provide the ideal guest experience while helping streamline operations.

73%

work with Mitel because of our flexibility

61%

are investing in communication AI to improve staff efficiency

74%

are choosing hybrid for the cloud + on-premises mix that supports staff whereever they work

Government

Leverage secure, compliant, and resilient communication solutions to support the service and safety of citizens while enhancing the productivity of employees.

By providing greater internal control, Mitel saved Baltimore County 75% of their carrier costs.

Verhnills District manages ~50% more calls per day without additional resources with Mitel

Orion Township earned >10% cost savings with Mitel, compared to their legacy system.

6,000+ Global Partners.

Find The Right OneFor Your Business

Our global network of trusted partners ensures you get the best solutions tailored to your needs

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