Amazon Web Services (AWS) and Mitel have teamed up to help organizations who depend on efficient workflows achieve a more complete communications and collaboration experience. The Amazon Chime software development kit (SDK) brings voice calling, video calling and screen sharing capabilities to developers all over the world for a variety of applications. Mitel, whose innovation and communications expertise is trusted by more than 70 million business users, shared the collective needs of its customers with AWS to influence the launch version of the Amazon Chime SDK.
Mitel runs CloudLink on AWS. CloudLink is a modern, cloud services architecture that enables customers to evolve their collaboration and application deployments at their own pace. With CloudLink, customers can fully integrate the innovation in the cloud with their communication strategy without replacing their infrastructure.
Customer IT Departments now have another tool to extend video collaboration to a myriad of applications (CRM, ERP, etc.) within their organization and link it to their existing Mitel infrastructure. This means the number of single-purpose tools they need to support can be reduced, lowering complexity within their environments.
Mitel partners can enjoy an even more competitive portfolio with the addition of new video capabilities within the CloudLink platform. Now partners can not only leverage new video-enabled applications from Mitel, but they can also enable new functionality within their customers’ organizations that seamlessly connects their Mitel systems.
Hear Mona Abou-Sayed, VP Applications and Collaboration at Mitel and Ray Chan, VP IT for the San Diego Padres speak about the future of Unified Communications and Collaboration.
AWS re:Invent Breakout Session
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