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Industry Recognition

Consistently named a leader in cloud communications and UC, Mitel is a vendor you can trust and rely on to chart your course to digital transformation.

the industry leader

Looking for a trusted partner in your digital transformation? When it comes to unified communications and collaboration (UCC), Mitel is an industry-recognized leader. But don’t take our word for it – see what the experts have to say.

MiCloud Connect Named Business Phone System of the Year for 2021

See why Mitel cloud services have won back-to-back awards for empowering remote work and distributed teams.

Experts are saying
For the second year in a row Mitel named “Best Value” UCaaS & Hosted PBX by Eastern Management Group

Mitel becomes first vendor to reach 5 Million Cloud Subscribers

Crown Commercial Services

Mitel Appointed Supplier for Network Services 2 Framework (RM3808).

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Frost & Sullivan RADAR

Mitel Ranks Highest in Growth on Frost & Sullivan RADAR for Hosted IP Telephony and UCaaS

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Synergy Research Ranks Mitel #1 in Total Cloud Seats for Seventh Consecutive Year

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Mitel Named a Leader in 2019 IDC MarketScape for Worldwide Unified Communications & Collaboration

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MiCloud Connect Named a Best Business Tool for 2019​

MiCloud Connect has been awarded one of the best business tools of 2019 for its reliability, security, continuous improvement and satisfaction.

Mitel has been named a Visionary in the Gartner UCaaS Magic Quadrant

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Forrester names Mitel a Leader in Wave™ Report for Midsize Contact Centers

Frost & Sullivan Names Mitel a Growth Excellence Leader in the Unified Communications, Collaboration (UCC) Market

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IHS Markit names Mitel a Leader in North American UCaaS

Tolly Enterprises favors Mitel MiCloud Connect and Flex over solutions from 8x8 and RingCentral. Download the reports:

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Mitel achieved the highest score for satisfying Hybrid UC Requirements in Gartner’s Critical Capabilities for Unified Communications as a Service (UCaaS), Global.**

Mitel Wins 6 of 10 Customer Satisfaction Measurements

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Check Out These Industry Case Studies
Case Study
Beaverton School District
Mitel delivers the most comprehensive communication, safety and collaboration feature set, below budget and ahead of schedule. Read More
Case Study
California State University-Fullerton
The university’s IT team evaluated a few video solutions from leading vendors and ultimately chose Aastra’s BluStar™ video collaboration solution.   Read More
Case Study
Carlson Wagonlit

As Carlson Wagonlit Travel (CWT) continued to grow as a significant player in the travel management marketplace and became the second-largest corporate travel management provider in North America, its workforce dynamic also changed.

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Case Study
Ferguson Braswell Fraser Kubasta

Law firm FBFK needed reliability and reduced costs from their communications system, and their legacy system was not delivering.

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Case Study

Sonnen went from no business communications system to adopting MiCloud Office, the comprehensive solution to their need for enhanced connectivity.

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Case Study
Tottenham Hotspur Football Club

When Tottenham Hotspur began building a new sports and entertainment stadium, they needed a way to improve customer service capabilities and employee collaboration. Mitel was there to answer the call.

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Case Study
Harris County Public Safety Technology Services

Seamless communication is vital to keeping the Super Bowl secure.

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Case Study
Taxi Stockholm

Taxi Stockholm needed to replace its outdated communications platform because it was developed for a world without smart phones and not nearly flexible enough to satisfy customers.

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Case Study
Children’s Hospital of Eastern Ontario (CHEO)

The Children’s Hospital of Eastern Ontario (CHEO) relies on Mitel for seamless connectivity during its annual 24-hour telethon.

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Louvre - Lens

The Louvre Lens museum needed to modernize its communications system.

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Case Study
Carlsberg Breweries

Microsoft integration and digital transformation were made easier with this Mitel technology in place.

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Hyatt Hotels Corporation

Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.

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* Gartner, Magic Quadrant for Unified Communications, July 19, 2017
** Gartner’s Critical Capabilities for Unified Communications as a Service (UCaaS), Global, November 28, 2016. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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