Mitel Opens New Solution Center in DC Metro Area as the Company Gains Market Share in the U.S.

October 10, 2013

MitelĀ® (Nasdaq:MITL) (TSX:MNW) is helping its customers get hands-on Unified Communications, cloud and contact center experience with the opening of a new Executive Solution Center today in Herndon, Virginia to serve the Washington, D.C. Metro area. This is the first in a series of new solutions centers to open in strategic U.S. markets over the next 12 months.

The expansion of Mitel's Executive Solution Centers reflects the company's overall growth strategy and market momentum. Recent market data from industry analyst firm MZA Ltd. shows Mitel gaining market share in North America for IP PBX extensions, with Mitel holding the third largest market share in the U.S., outpacing Microsoft and ShoreTel.

Tim Gaines, Mitel's VP of Sales for the U.S., Caribbean and Latin America, cut the ribbon at the opening ceremony today. "Mitel's Executive Solution Centers provide much more than product demos. They give our customers an immersive experience to evaluate options, plan for their own organization and ultimately select the best solution to meet their business goals. The centers enable tremendous opportunities for Mitel and our business partners to collaborate with our customers to help ensure they select the right technologies and services based on their unique requirements," said Gaines.

Cloud solutions and migration strategies are central to Mitel's Executive Solution Centers, featuring Mitel's flexible Freedom Architecture and differentiated cloud platform. Mitel offers customers clear migration options to take advantage of private, public or hybrid cloud solutions at their own pace, based on business needs.

"We spend our days demystifying the cloud with our customers. Having an Executive Solutions Center with all of Mitel's applications running in a virtual environment is a big step in explaining these concepts to our end users," said Neil Sabot, manager, Fulton Communications.

"As an industry leader, Pinnacle Communications has always valued Mitel's Executive Solution Center facilities as a significant tool in helping us to better service and support our customers in the lodging and hospitality industry. This new center affords us the opportunity to invite and share with our customers Mitel's innovative solutions, exploring and demonstrating their specific applications and requirements. As we lead the industry forward into cloud-based hosted applications, it's ideal to gather together at Mitel's Solution Centers with leading organizations to collaborate and continue to develop new solutions," said William Mitchel III, CEO and vice president, sales and marketing for Pinnacle Communications Corporation.

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to and follow us on Twitter @Mitel.

Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners.

Contact Information

Mitel Public Relations

Email: [email protected]

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