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Ready raise your customer experience game? Great! You can deliver wow customer experiences with our easy-to-use hosted cloud call center tool.

Make customer experience a competitive advantage with a cloud-native contact center solution for small businesses that combines enterprise-class modern cloud call center architecture with a consumer-like experience—MiCloud Connect CX. Features like call accounting, call distribution, calling queue, IVR, omnichannel and more will help you wow your customers and boost productivity and efficiency.

BE MORE PRODUCTIVE

Easily manage voice, email and IM from a single screen to reduce management complexity and boost productivity.

MAXIMIZE THE TOOLS YOU HAVE

Over 50 pre-built integrations, plus open APIs that enable integration across every facet of your ecosystem.

STAY AHEAD OF EXPECTATIONS

Exceed evolving customer expectations with a nimble platform. Make changes with clicks, not code.

STAY SECURE

MiCloud Connect CX offers scalability, reliability and security, with 20+ certifications, including SOC 2, GDPR, HIPAA and PCI-DSS, certifications.

KEY FEATURES OF OUR CLOUD HOSTED CALL CENTER TOOLS FOR SMALL BUSINESS
  • 50+ pre-built integrations
  • Global scalability
  • Cloud-native architecture
  • ACD/IVR
  • Intelligent Routing
  • Omnichannel
  • Real-time and historical reporting
  • CTI
  • Power Dialer
  • Workforce management
  • Quality management
  • Speech analytics
  • Self-Service
  • One-click app ecosystem
  • Advanced voice services
  • 20+ certifications including SOC2 and HIPAA
  • Artificial Intelligence
Industry-leading cloud call contact center software.

Let's transform your customer experience and give you an edge. Get a MiCloud Connect CX Quote Today.

 

Learn even more about our advanced cloud call center, contact center and customer experience software for small to medium businesses (SMB) >

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