Your home for the latest on business communications trends, tips, news and announcements.
Companies are ensuring positive customer engagement by investing in new technologies, like AI and machine learning.
Read
When rolling out a new VoIP phone solution, use these tips to get more employees excited about its new features and increase the adoption rate.
Read
With so many features available, doing an effective hosted phone comparison can be overwhelming. Our guide will help identify what your business really needs.
Read
A hosted PBX service improves the customer experience, raises employee productivity and is easy to deploy and scale-and these are only a few of its benefits.
Read
Implementing new collaboration tools can be dicey. But with a VoIP phone system, overcoming any obstacle is a breeze.
Read
Small businesses need communications tools to make life easier. A hosted phone service offers several features that simplify work and improve productivity.
Read
Discover the difference between omnichannel and multichannel, and why an omnichannel approach is right for your business, including technology tips.
Read
With VoIP phones, small teams increase productivity, stay mobile, communicate effectively, save money and ultimately do business more profitably.
Read
Service providers can improve customer satisfaction and drive revenue by leveraging these six best practices.
Read
After multiple acquisitions and a season of intense growth, Mitel needed more rapid issue resolution and less downtime. The company deployed its own Mitel Performance Analytics, and the results were game-changing.
Read