ShoreTel delivers powerful solutions to solve some of the biggest headaches and meet some of the hottest trends in the headlines today. Whether it is BYOD, virtualization, contact centers, or collaboration, we can bring the answer. And we do it with the some of the lowest TCO and highest customer satisfaction in the industry.
But the ShoreTel value doesn’t end there.
We all know that next month or next year, new problems will be emerging and new solutions will become available. And ShoreTel will be there with new answers. We have a proven history of bringing new software releases to the market that add new functionality and capability to our ShoreTel systems. We release both minor releases (dot releases) and major releases on a regular basis for Mobility, ECC and our Unified Communication IP-PBX.
For example, ShoreTel 12.3 and Mobility 188.8.131.52 were both recently released. While the Mobility release brings improved stability for the Mobility router and iOS and Android clients, ST 12.3 enhances conferencing with improvements in the BCA/SCA area and the addition the larger SA-400 appliance.
Technical support is also a key part of the value we deliver. Our Enterprise Support program is targeted at customers who prefer to have a direct relationship with ShoreTel. Our Partner Support program is delivered in conjunction with our ShoreTel Resellers who provide expert assistance to our customers backed by ShoreTel experts when needed. These Support programs are a key reason why our customer satisfaction is world class.
And remember, if you have a valid contract for Partner Support or Enterprise Support, you are eligible for upgrades at no additional charge. Unlike many of our competitors, ShoreTel includes upgrades to both major and minor releases as part of our standard Support programs.
It is all part of being Brilliantly Simple.
So when hear of a ShoreTel release with new and exciting capabilities, talk with your ShoreTel Partner about planning an upgrade.