THE MITEL BLOG

Topic: Application Integrations

MIR Insights AI Contact Center Mitel

September 11, 2024

Future-Proof Communication with Mitel Interaction Recording Insights AI

Discover how Mitel Interaction Recording Insights AI optimizes customer experiences, automates quality management, and ensures compliance in contact centers, especially finance. 

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Digital Transformation

September 05, 2024

Embracing GenAI at Mitel: Navigating the Next Wave of Innovation

Discover how Mitel leverages Generative AI (GenAI) to enhance communication, boost efficiency, and deliver innovative solutions while ensuring control and compliance.

mitel app integration
Application Integrations

July 24, 2024

Enhancing Frontline Efficiency: Mitel's Newest Integrations and Solutions

Discover how Mitel's new integrations boost frontline worker productivity and streamline operations. Check out the latest Mitel Solutions Alliance and Technology Partner Programs updates.

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Application Integrations

January 09, 2024

Unlocking Comprehensive Unified Communications with Mitel and Microsoft Teams

Discover how Mitel seamlessly integrates with Microsoft Teams and offers unparalleled advantages like cost-effectiveness and an easy adoption process.

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Product News

April 03, 2023

Visns Studio Revolutionizes Communications in Hazardous Environments Using Mitel CloudLink

We examine how Visns Studio leveraged Mitel's CloudLink APIs and the Mitel Developer Program to develop a custom integration for a funeral home client.

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Application Integrations

January 11, 2023

Mitel Puts the ā€œIā€ in Teams with Telephony Integration

Learn more about how Microsoft Teams and Mitel work better together with telephony integration.

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Communications & Collaboration

July 26, 2021

How Great Communications Lead to Great Customer Experiences

Delivering a great customer experience is a team sport, and your employees all need the ability participate. Find out how modern collaboration tools help ensure positive outcomes for your customers.

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Application Integrations

July 26, 2021

Why Summer Is a Great Time to Start Leveraging Cloud Apps

While everyone needs a break from their work, some of the things we love most about summer—vacations and downtime with family and friends—can create challenges for business continuity. Here’s how Mitel collaboration apps can help keep collaboration, productivity and efficiency high while employees are in and out of the office.

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Application Integrations

July 12, 2021

Why Integrated Communications Are Essential in the New Normal

Whether your employees are returning to the office, going fully remote or moving to a hybrid working model after the pandemic, your communications technology needs to support all of these arrangements. Here’s how integrated communications enable seamless connection and collaboration no matter where your employees work.

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Communications & Collaboration

July 06, 2020

How Frontline Workers are Managing in a COVID-19 World

A recap of a recent #MitelChats session with Mitel experts discussing technology in healthcare during the COVID-19 pandemic.

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