THE MITEL BLOG

Topic: Product News

Evan Kirstel Martin Bitzinger thumb

December 18, 2024

Watch: Martin Bitzinger on Mitel’s Innovation in Hybrid Communications and AI

SVP Martin Bitzinger discusses how Mitel transforms hybrid communications with AI innovations, Zoom integration, and a bold vision for collaboration's future.

mitel hybrid cloud strategy
Communications & Collaboration

December 12, 2024

A Blueprint for Success: Mitel's Hybrid Communications Strategy

Discover Mitel’s hybrid communications strategy for Unified Communications, Generative AI, and CX platforms—tailored solutions to meet today’s enterprise demands.

Mitel performance analytics UC security
Product News

December 11, 2024

The Role of Performance Analytics in UC’s Evolving Security Landscape

Mitel Performance Analytics 3.5 future-proofs business communications with deep visibility, proactive issue resolution, and seamless tech integration.

Mitel Top 10 Blogs
Industries

December 09, 2024

Mitel's Top Blogs of 2024

Discover Mitel's top blogs of 2024, featuring insights on unified communications, industry trends, cutting-edge tech, and expert tips to navigate the evolving workplace.

Mitel Performance Analytics update
Product News

November 26, 2024

How Mitel Performance Analytics 3.5 Future-Proofs Business Communications

Mitel Performance Analytics 3.5 future-proofs business communications with deep visibility, proactive issue resolution, and seamless tech integration.

Mitel CX new AI Contact Center thumb
Product News

November 19, 2024

Mitel CX: A New AI-Assisted Customer Experience Platform

Mitel CX, launching in Q1 2025, redefines customer engagement with AI-powered solutions, omnichannel flexibility, and hybrid communications to meet modern customer experience demands.

secure hybrid cloud mitel
Digital Transformation

September 24, 2024

The Hidden Costs of Industrialized Communications

A hybrid cloud communications approach empowers organizations to support worker diversity. It enables productivity improvements for knowledge and frontline workers while delivering more flexibility and control over data, compliance, and security.

MIR Insights AI Contact Center Mitel
Application Integrations

September 11, 2024

Future-Proof Communication with Mitel Interaction Recording Insights AI

Discover how Mitel Interaction Recording Insights AI optimizes customer experiences, automates quality management, and ensures compliance in contact centers, especially finance. 

Mitel AI integration thumb
Digital Transformation

September 05, 2024

Embracing GenAI at Mitel: Navigating the Next Wave of Innovation

Discover how Mitel leverages Generative AI (GenAI) to enhance communication, boost efficiency, and deliver innovative solutions while ensuring control and compliance.

mitel app integration
Application Integrations

July 24, 2024

Enhancing Frontline Efficiency: Mitel's Newest Integrations and Solutions

Discover how Mitel's new integrations boost frontline worker productivity and streamline operations. Check out the latest Mitel Solutions Alliance and Technology Partner Programs updates.

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