Christmas shopping season is now officially upon us and everyone is anticipating the bargains they may be able to pick up as presents or to keep for themselves.

However, shoppers who look at heavily discounted prices may be enticed to make purchases that may not make sense in the long run. For example, if you’re shopping for pants and see one pair of cashmere pants that you like marked down from $500 to $50 and another pair of cotton pants that you like just as much marked down from $150 to $75, which one are you more likely to buy? The obvious choice is the pair of cashmere pants…or is it?

Are you taking into account the true total cost of ownership (TCO) of owning the pants?

If your new pants get dirty, how much will it cost to clean them? The cashmere pants may require dry cleaning while the cotton pants may only require using your washer and dryer. Over the lifespan of the pants, those cost differences can add up!

Similarly, when selecting a Unified Communications/IP Telephony solution, the initial capital cost of purchasing the equipment is just one factor to consider in your evaluation. Other questions you should be asking include:

  • Is it difficult to setup the system?
  • Is it difficult to learn how to use the system?
  • How much does maintenance and support cost?
  • How many people or how much time is required to manage the system?

Taking these factors into account will give you a better idea of the true total cost of ownership of the system.

ShoreTel has designed its system from the ground up with simplicity in mind. ShoreTel switches are easy to deploy, easy to scale, and easy to manage. These and other factors give ShoreTel a clear TCO advantage over competitors and ShoreTel even offers a lowest TCO guarantee.

So the next time you’re out shopping for pants or a UC system or anything for that matter, keep in mind that the initial price that you pay may be just one factor to consider in your purchase decision.

Happy shopping!

Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

Geoff Murase

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