Cloud Communications Help To Modernize Enterprises

    Remote connectivity is one of the most important aspects of modern technology. The arrival of the consumer smartphone changed the requirements for user engagement, and suddenly having everything instantaneously delivered and available was expected. Access needs to be possible from anywhere there is an Internet connection, which is altering how businesses approach their strategies and investments.

    One of the most widespread evolutions for enterprise technology is the growth of the cloud. Cloud-based assets are linked to improved job satisfaction, streamlined workflows and increased productivity -- not to mention huge savings. How each company deploys cloud tools, however, will be different. Cloud functionality does not always have identical benefits, even between direct rivals.

    But one common investment that is proving to have universal application across various industries and businesses is cloud communications. With so many professionals preferring to use their own smartphones, tablets and laptops over company-provided machines, a vast number of enterprises are realizing that having their unified communications (UC) platforms connected to the cloud can be powerful solutions to the changing nature of work.

    Businesses should get serious about implementing cloud UC now. Those organizations that are ready to move off of legacy on-premises systems have a new world of opportunity before them that should not be ignored.

    Cloud Communications Help Unite All Workers

    The idea of the remote workforce is not necessarily a new one. For as long as people have had to travel to and as part of their jobs, there has been a segment of professionals who spend a good deal of time outside of the office. Technology has made this less of an issue over the years -- with the arrival of cloud UC possibly being the most significant development yet. Working remotely has become such a non-concern that it has even enabled the average employee to regularly fulfill their duties from home rather than having to physically come in every day. As a result, the remote workforce has become a major factor that must be considered by all organizations.

    "Another important consideration for many enterprises today is finding a system that can flexibly and securely accommodate employees and associates who bring their own devices (BYOD), as well as those who work partially or entirely outside the office," wrote Top Tech News contributor Shirley Siluk. "The nature of today's mobile Relevant Products/Services workforce makes it essential to find the right tools for enabling seamless communication across the enterprise."

    The creation of a "virtual workplace" can have numerous benefits for organizations and workers alike. For one thing, employees can enjoy a greater sense of balance between their professional and personal affairs. Cutting out the commute not only saves time for the worker in question, but it can also help the company as a whole to better use the hours in a day. Eliminating factors like unreliable transportation increases the likelihood that an employee needs "clock in." So long as they are supported by an effective cloud communications suite, workers will be able to increase their attendance just by booting up their computers and smartphones at home.

    Cutting Costs An Important Cloud Feature

    Historically, money has been one of the major barriers to enterprise technology upgrades. This is what makes the cloud such an incredible asset -- its implementation has been commonly associated with saving money and optimizing financial resources. According to TMCnet contributor Susan Campbell, these are some of the most commonly touted benefits of moving communications into the cloud.

    Siluk stated that hosted, pay-as-you-go models of cloud UC provisioning helps organizations avoid having to make major investments when expansion is required. It is incredibly easy to add connections when they are needed when using the cloud, rather than to keep extra lines paid for that will not get used year-round. Hosted services also help to cut down on deployment time -- another costly endeavor.

    Additionally, the savings from hosted cloud UC comes from the platform's "ease of use," according to Siluk.

    "If you're looking for simplicity, a cloud-based UC system may be the way to go," Siluk stated. "It leaves more of the maintenance and technical management to the pros at your UC service provider, taking the burden off your in-house team. Outsourcing to the experts can provide significant savings in terms of manpower as well as financial resources."

    Time For Hosted Cloud Communications

    With so many people connecting with one another via their mobile devices, businesses need to re-evaluate their current capabilities. There are some significant operational advantages available to enterprises of all kinds, but deploying modern communication systems requires some planning. It will be essential to get the ball rolling by examining the changing expectations of employees and how cloud UC investments can ultimately assist them. For those organizations with legacy systems that have seen better days, it is definitely time to move over to a purely hosted solution.

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