Open ecosystems foster innovation and creativity. Competition drives innovation, and each new innovation adds collective value. Ultimately, customers win when they have the freedom to choose from best-in-class solutions that meet their needs, rather than being forced into a single-vendor solution.

Open community is the driving principle behind our ShoreTel’s Innovation Network. The Innovation Network is a growing community of technology companies that leverage ShoreTel’s open architecture to develop hardware, software, and services that extend the capabilities of ShoreTel’s unified communications solution. Innovation Network members, including technology vendors, resellers and end-customers, share ShoreTel’s commitment to customer satisfaction and brilliantly simple solutions.

Customers that want to add capabilities to their ShoreTel UC system, such as integrated customer relationship management or call recording, can first look to the solutions provided by Innovation Network members. These solutions extend ShoreTel’s capabilities, allowing customers to integrate third-party functionality with confidence.

We’re trying to make sales and implementation happen more quickly and efficiently for customers. By choosing solutions from the Innovation Network, customers know they are not on their own trying a science experiment. Customers can be confident that the product will work with ShoreTel, and they can leverage the efficiencies in configuration and integration.

The Innovation Network is a vibrant, growing community, with Alliance member validated solutions growing at more than 20 percent per year. For customers, that means more choice of best-in-class solutions to complement your ShoreTel UC system. There are currently more than 100 Alliance member solutions and over 400 Foundation developers. The number of developers at the Foundation level has doubled since May 2011.

Check out the Program Guide and review our Innovation Network application and agreement if you’re interested in learning more our program.

Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

Steve Weinstock

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