Customer Profile: Sacramento Republic FC

    Warren Smith thought that Sacramento, California was ripe for a soccer franchise, so he founded the Sacramento Republic FC with an eye to grow it into a full-fledged MLS (Major League Soccer) team. Starting a sports franchise requires a lot of communication—from the back office to coaches and recruiters to ticket sales.

    Warren’s group wanted a professional, modern business phone system without the equipment and hassle of a traditional system. Due to limited start-up capital, the organization needed it all on a tight budget.

    The Sacramento Republic FC organization elected to go with MiCloud Business from Mitel. MiCloud Business offered the organization a full-featured phone system, call center capabilities for ticket sales including sales management, and mobility options for staff who are frequently in and out of the office. The cloud-based solution also lowered the cost of entry by reducing up-front costs and keeping IT expenses to a minimum.

    “The solution requires very little IT knowledge to understand and implement,” said Warren Smith, Founder of Sacramento Republic Football Club LLC. Without a large legacy IT department, ease of deployment was a big advantage for the new enterprise.

    Most of all, the single-platform cloud deployment made it possible for the organization to scale communications as it grows. And scalability was important. The team has already smashed USL Pro league attendance records, and potential buyers are reportedly talking to the MLS about bringing the franchise into the league, which has the potential to dramatically grow the size of the organization and the fan base.

    “The reliability, value and flexibility of our Mitel Cloud solution is a perfect fit for a growing startup.” — Warren Smith, Founder, Sacramento Republic Football Club LLC


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