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“When Mitel presented its cloud solution and the flexibility it provides, I realized that it was the way for GPA to go moving forward.” – Mac McIntyre, VP of Technology, Group & Pension Administrators (GPA)
As the largest independently owned third-party administrator (TPA) in the Southwest, Group & Pension Administrators (GPA) focuses on providing high-quality and custom healthcare benefit management solutions to self-insured employers, from cost-management services to patient care. Everything at GPA is done in the cloud including voice calling and ACD routing.
Mac McIntyre, GPA’s VP of Technology said “We had experience with Mitel in house, with equipment in San Antonio and Dallas. When Mitel presented its cloud solution and the flexibility it provides, I realized that it was the way for GPA to go moving forward.”
Read the complete case study on UC Strategies here.
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