Focus on the Practice of Law, Not Your Phones

    Communications are central to the success of every law firm. In a profession that depends on swift, accurate information, a missed message can mean mistakes, delays, or worse.

    But with the right business phone system, operations become streamlined, raising firm productivity and saving both time and money.

    A typical office phone system will not meet the demands of busy professionals who communicate from multiple locations via desk phone, mobile phone, voice mail, fax, email, IM and web conferencing. Instead, what’s needed is a system that unifies these communications so critical information can flow seamlessly across all mediums – phones, computers, locations, and digital devices—no matter where in the world they might be.

    A business phone system that unifies modes of communication can benefit your law practice—but not if it’s complicated and expensive to implement. The wonder of a ShoreTel unified communication (UC) system is the incredible ease of management and intuitive ease of use—no matter how many office locations or employees, no matter how large or limited your IT resources.

    Here’s why so many law firms trust their investment in a ShoreTel phone system:

    Mobility: Workplace flexibility can drive productivity—if you have the right phone system. ShoreTel Mobility extends desk phone features onto smartphones and tablets, so employees can transfer, conference and use peer-to-peer video calling no matter where they are.

    Low impact on IT: ShoreTel’s self-healing on-site phone system is amazingly easy to implement, manage and scale as needs change. And ShoreTel Sky’s cloud system reduces impact on IT resources to almost zero.

    Integrated business intelligence: ShoreTel’s integration with leading CRM, call accounting and ERP software unites call record reports with business and client information to maximize business effectiveness.

    Scribe, fax and call recording: Information capture and processing are key facets of legal services. ShoreTel phone systems offer call recording capabilities, as well as the automatic transcription of voice messages, and fax services integrated with user email.

    Multiple locations: Both ShoreTel Sky and ShoreTel on-site phone systems unite unlimited numbers of locations, remote sites, teleworkers and mobile devices. Best of all, all these points of presence appear within a single management interface as a unified system.

    Whether you choose an on-site or hosted cloud IP phone system, ShoreTel helps law firms and legal services providers deliver top-level client service, and helps decrease expenses through dramatically reduced system maintenance expenses, least cost routing, voice trunk sharing and reduced travel costs due to improved communications performance.

    We’re at the International Legal Technology Association Conference and Expo (ILTA), in Nashville, Tennessee this week. Stop by our booth (921) for more information if you’re there as well.