In any discussion around the main driving forces in the Australian telecommunications industry, one company always comes to mind: Telstra.

Telstra is Australia’s largest and most influential telecommunications company, providing local and long distance telephone services, mobile services, dialup, wireless, DSL and cable internet access, and more than 30 years’ experience in the business. Now, they have teamed up with ShoreTel to deliver our brilliantly simple unified communications solutions to businesses across the country.

The Telstra Business System program, which offers ShoreTel UC solutions, is unique in providing a convenient single point of contact for its customers. This means it is accountable for every aspect of communications management, including local expert support, single billing and flexible payment options.

ShoreTel joined the Telstra Business Systems program through a recommendation by Aria Technologies, one of our local ShoreTel distributors. The folks at Aria Technologies have been working closely with us over the last year, and recommended our ShoreTel products to Telstra because of their high regard for our exceptional levels of customer satisfaction, system performance and cost-effectiveness.

Regardless of deployment size, ShoreTel offers the industry’s lowest total cost of ownership, and during tough times, this is an important consideration for organizations looking for solutions that help lower costs and enhance workplace productivity.

I believe this new and exciting partnership with Telstra reflects the ShoreTel UC system’s growing popularity as a brilliantly simple alternative to complex, resource-intensive UC systems offered by other vendors, and is a win-win for ShoreTel and Australian businesses.


Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

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