In Silicon Valley, explosive growth among technology companies is not that unusual. What is unusual, however, is sustainable explosive growth. ShoreTel has just been ranked 25th on the 2008 Deloitte Technology Fast 50 listing for Silicon Valley Internet, media, entertainment and communications companies because ShoreTel grew by 851 percent from 2003 to 2007. We then built on this tremendous growth with record revenues of $35.9 million for the first fiscal quarter of 2009 – a 12 percent increase over the first quarter of 2008 and a three percent increase over the prior quarter.

All this is great news, but what pleases me the most is how we do it:

  • By listening to customers and giving them solutions that fit their specific needs and infrastructure, enhance productivity, and cut costs
  • By combining innovation with reliability
  • By making our products easy to deploy and use
  • By ensuring the lowest total cost of ownership

The result is that we continue to win new customers over tough competitors and in a very dynamic marketplace. Then, as a result of our easy-to-manage, reliable and affordable solutions, we turn these customers into "raving fans" who keep expanding their systems, and who keep inspiring us to develop great products for them. It's a formula for sustainability that has succeeded from the very beginning, and we’re dedicated to following it for many years to come.

John W. Combs


Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

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