M5 Networks to Host Webinar Series Geared to Help Small Business Succeed at the Art and Science of Sales and Marketing

    Sessions will provide tips and tools from M5, Experts, and Customers on how an IP business phone system can effectively plan, manage, and measure Sales and Marketing tactics for small to midsize business

    New York, NY-M5 Networks, a leading provider IP-based business phone systems and the pioneer in developing the 'Voice as a Service' platform and infrastructure, announced today that it is kicking off a series of webinars this summer focused on how its Voice as a Service delivery model can provide business breakthroughs to sales and marketing organizations. Collaborating with leading sales experts, the webinar series will provide helpful tips, tools, and insight on how small to midsize businesses can effectively plan, manage, and measure sales and marketing programs and campaigns with custom VoIP applications.

    The first webinar, titled “How to Sell More” will kick off on August 19 at 1:00 EDT. The event will feature Bob Heiss, a nationally recognized consultant affiliated with the Sandler Sales Institute, a leading sales, management, customer service, and entrepreneurial consulting firm, Jeff Soriano, M5 product manager, on demand solutions, and Sarah Szpaichler, director of operations, Andiamo Partners, a nationwide service corporation specializing in IT consulting, staff augmentation, project outsourcing, direct placement, and executive search. The host will be Brent Barbara, M5’s director of product development.

    In the webinar, Mr. Heiss will introduce the Sandler Selling System, a distinctive, non-traditional selling system and highly effective sales training methodology that helps sales leaders and sales managers take charge of the selling process. Specifically, Heiss will focus on some of the failures in current sales prospecting tactics, the action steps organizations can take to correct those failures, and the effective rules for sales prospecting.

    Mr. Soriano will discuss some of the real life challenges small to midsize sales organizations face and how M5’s on-demand solution, M5 Sales Engine, can help these companies increase sales through the use of powerful, customized VoIP telephony applications, on demand coaching and feedback, tracking and measuring performance through real time reporting and dashboards, and increasing CRM adoption.

    Ms. Szpaichler will share how the M5 Sales Engine application changed the way Andiamo Partners analyzed their business and sales operations, which increased their productivity and bottom line.

    Upcoming Webinars

    M5 will feature several other webinars this summer focusing on how to measure what is important to businesses, increase sales, adjust current sales and marketing strategies, and address overall business goals. These webinars will feature the following M5 on-demand applications:

    M5 Campaign Director

    M5 Campaign Director allows companies to measure "call-throughs" like websites measure "click-throughs." Linking incoming calls to marketing campaigns can be crucial for knowing which programs are resonating with an audience. The Campaign Manger tool helps tie marketing costs directly to buyer actions, measure the success of specific marketing campaigns, reduce and maximize cost per lead and manage marketing campaigns with real-time information.


    M5Connect is an easy to use service that links your M5 phone to Salesforce.com and other CRM applications. M5Connect is client software that integrates M5’s business phone system within the CRM application interface. Users can place and track calls from the contact records. Call notes enable you to comment on each call. Call information records automatically, so you can create reports and dashboards within your CRM application with no further data required.

    M5 Call Center

    These tools allow businesses to easily access and manage technology for high-volume call processing. Companies like US Limo, one of the largest limousine services in the US servicing celebrities and corporate clientele, will discuss how it has been able to instantly add or subtract profiles, phones, and line capacity given the time of day or the day of the week. This tool has helped the company generate real time business intelligence and identify business trends.

    Register for the first webinar, “How to Sell More” on August 19 at 1:00 EDT. M5 will announce the dates and times for future webinars in upcoming press releases.

    About M5

    M5 Networks provides Voice-over-IP phone systems, delivered as an Internet-based managed service. M5’s “Voice-as-a-Service” delivery model speeds deployment of advanced voice functionality and drives a consistent user experience as businesses become increasingly dispersed, malleable and 24/7. M5 experts manage system support and maintenance. A simple pricing model provides small to mid-size businesses a low cost-of-entry to features that traditionally required large capital expenditure and dedicated IT resources. M5’s software frees all voice-related data and commands to mash with other applications and mobile services, driving business intelligence, improving customer service, and enhancing enterprise application effectiveness. Headquartered in New York City, M5 has over 850 customers, numerous industry awards, and recognitions. To learn more about M5, please visit www.shoretelsky.com.