When it comes to dotting the i’s and crossing the t’s in a phone system purchasing decision, few businesses pay as much attention as legal firms. Successful lawyers have mastered the art of understanding every detail, and scrutinizing every line item. So when law firm Stradling Yocca Carlson & Rauth not only chose a ShoreTel phone system over Cisco for their offices throughout California, but decided to write about it for a leading law publication, we immediately added them to our global fan base.

Clearly, the team at Stradling Yocca Carlson and Rauth did full due diligence in looking at industry and peer reviews, evaluating handsets for comfort in communication-intense environments and accurately assessing costs, but even more interesting was the feedback from users themselves. “Surprisingly, 74 percent of our surveyed users preferred ShoreTel over Cisco, despite a bias to Cisco as the process began,” the article states.

Here at ShoreTel we’re not at all surprised. We’re hearing similar stories every day—from the busy real estate office in Australia to the multinational camera distributor based in the UK, and the growing government office in Texas. Check out our success story page that covers these and many other industries, or request a demo, and come to your own verdict.


Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

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