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In what has been a thrilling week of product announcements, partner celebrations and customer accolades at ShoreTel’s Champion Partner Conference, Technology Marketing Corporation (TMC) has named ShoreTel as a recipient of a 2010 IP Contact Center Technology Pioneer Award from its magazine, Customer Interaction Solutions.

Right on the heels of the latest release of ShoreTel Contact Center 6, the 2010 IP Contact Center Technology Pioneer Award recognizes ShoreTel’s innovative, and successful IP contact center product.

Based on the highly reliable yet powerful ShoreTel Unified Communications solution, ShoreTel Contact Center makes the virtual call center a reality with brilliantly simple features and ease of management.

“Technology is the key to the success of any call center so it is my pleasure to recognize ShoreTel for bringing superior, groundbreaking technologies to market while providing high quality and advanced applications,” said Rich Tehrani, CEO of TMC.

Winners of the IP Contact Center Technology Pioneer Award will be highlighted in the July, 2010 issue of the Customer Interaction Solutions magazine.

For more information about ShoreTel’s brilliantly simple contact center solution, contact your local ShoreTel reseller today.

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