Mobility, Telepresence Attained With Hosted UC
The requirements of business are changing. Daily operations seemingly revolve less around the physical office these days and place a greater amount of emphasis on cloud-based collaboration. But how best to get to the cloud? Increasingly, a good deal of organizations are finding that their legacy circuits cannot be updated with new functionality. As a result, the push for hosted cloud services - namely in relation to unified communications - is becoming the new status quo.
"Hosted UC services are becoming mainstream," wrote TMCnet contributor Alexandra Duggan. "The 'what-if' phase is over and large enterprises are ready to open their wallets and invest in cloud-based UC services."
Much of this has to do with the increasing transition to telepresence as opposed to physical collaboration. According to Forbes contributor Russ Prince, single-family offices in particular are finding that telepresence is an incredible way to streamline operations while saving significant time and money. Hosted services are able to provide these kinds of advantages in significant ways. For those companies that are able and willing to transition away from their legacy solutions, hosted cloud UC is quickly becoming essential.
Mobile Unified Communications Market Experiencing Growth
While things like VoIP and other IP communications were once considered non-essential and even fringe technologies, these attitudes are changing fast. As more organizations find success with cloud communications and more professionals feel comfortable with leveraging mobile endpoints, the market for mobile UC is starting to explode. According to recent findings from Markets and Markets, the mobile unified collaboration and communication industry is expected to be valued at $17.38 billion by 2019.
"The growth of mobile technology in general is also fueling an adoption of mobile UC&C applications," TMCnet contributor David Delony wrote. "As prices keep dropping and smartphones and tablets add new features that were previously limited to desktop computers, more employees are demanding these devices to become part of a mobile workforce. A number of companies have already implemented BYOD (Bring Your Own Device) policies, making employees responsible for furnishing their own devices."
The fact of the matter is that the modern professional looks nothing like the employee of five or even three years ago. Cloud and mobile technology have redefined what it means to work. No longer do staffers feel bound to the physical office, and in many respects, it is making them more productive and satisfied in their positions.
Benefits Of Telepresence Are Seemingly Endless
There are countless reasons why organizations are making the push to increase their telepresence capabilities. According to Prince, it is helping to cut down on expenses and travel requirements while allowing more people to stay connected in a cost-effective way. Prince also said that video is quickly becoming a popular means of communication in the age of mobility.
"Not only is video conferencing implemented more now, but a new set of video services are being introduced," Duggan wrote. "Employees video chat from their work computers, but from their tablets and smartphones as well. The transformation is fueled by providers trying to offer video conference services that are closely aligned with other types of communication solutions."
Telepresence is something that needs to be encouraged. While flexible working schedules are definitely a benefit, new technology can help keep people connected in other ways as well. A new office, for example, used to be more difficult and time-intensive to bring into the organization's telecom network. But thanks to unified communications in the cloud, connecting a remote location is as easy as downloading a new application or desktop program. This same principle can be applied to professionals who are required to travel for their jobs. Being able to access the company communications infrastructure from airports and highways, for example, can help to eliminate certain instances of downtime where a person is in transit and unavailable.
Embracing The Future
Mobile collaboration is becoming a definitive means of productivity for an entire generation of professionals. There is an increasing need amongst modern offices to have these kinds of capabilities in place. There are no doubt some enterprise decision-makers who view these investments as frivolities, and expect that employees will abuse their privileges in the long run. This is increasingly being found to be the furthest thing from the case. Working from home - or from any remote location - is not only more possible than ever, but also the most viable than it has been before. People need to be free from historic restrictions caused by wires and geographic dispersal. Uniting communications and collaboration tools in the cloud will allow workers to come together in powerful new ways that were not attainable before.
According to Prince, "forward-thinking offices" will be most likely to implement these modern solutions and set a new standard for business. "As telepresence technologies become more advanced and refined ... new technologies will become increasingly normative," Prince wrote.