NetworkWorld | Interop 2012: Four announcements from ShoreTel
With both Interop in Las Vegas and CTIA Wireless in New Orleans underway this week, the news inbox is getting full but today we'll start with four announcements from ShoreTel. ShoreTel has introduced new collaboration tools, a new remote monitoring service, a new M5 Portal for cloud customers, and a new bundle with a promotional incentive that includes elements from ShoreTel, Polycom and HP solutions.
In a separate initiative, ShoreTel has released the M5 Portal, designed to offer an enhanced customer administrative tool and business intelligence interface for its cloud phone system. M5 Portal will be free to all existing M5 customers. The portal gives individual users the access to set preferences such as personal call routing or manage voicemail. For managers, the M5 Portal provides access to business activities such as sales performance, service levels and staffing efficiency.
Read more at NetworkWorld.