The recent announcement of the UK Government ICT Strategy, which predicts savings of £3.2bn per year from 2013-14 has been described as a step towards a "smarter, cheaper and greener public sector ICT infrastructure." As part of the overall plan, the Cabinet Office aims to replace many of the government's physical phone lines with voice over IP (VoIP) systems by 2017.
It’s interesting because the pressure on public spending generally, and major IT projects specifically, is challenging the whole industry together with the government to deliver the very best value for the taxpayer, and find alternative ICT solutions that are just as good (if not better) as the old solutions. Our work with UK education organisations, such as Richard Huish, Coleg Glan Hafren, and Trafford College are great examples of how public sector companies can reduce costs.
VoIP technology offers an affordable and extremely efficient alternative to legacy telephony systems and can transform communication systems in the public sector to achieve greater accessibility and availability of civil servants. Its great to see that the UK government is taking notice of the savings VoIP can offer.