At Mitel, we’re fortunate to work with an incredible partner community full of deep, diverse expertise. So, each month, we’re going to share some of that expertise by highlighting partner blog posts about the business communications topics relevant to modern IT pros.

A Business Continuity Plan is Not Simply Arranging for Data Backup

By IPro

Having an established data backup is a great asset for your company. When things go wrong, it’s a relief to know that there is a backup of your critical files.

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Securing Digital Transformation to Deliver More Value


As organizations plan to take advantage of innovative technologies, they must consider the need to protect the data handled by these systems.

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5 Tools Your Contact Center Needs

By Co-nexus

Contact centers are a bustling environment of sales, customer service and hotlines. The are filled with software, computers, technology, hardware, and phone systems. Each day supervisors manage agents to ensure policy and procedure adherence and maintain service levels. Here are five tools all contact centers should be using.

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Get in touch with one of our business communications partners. >


Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

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