ShoreTel awarded Best Channel Vendor by Business Solutions Magazine

    As Benjamin Franklin once said, "It takes many good deeds to build a good reputation," which makes it particularly rewarding when ShoreTel's outstanding reputation is endorsed through positive feedback from objective third parties.

    In a recent survey conducted by Business Solutions Magazine, active value-added reseller (VAR) subscribers named ShoreTel one of the leading companies in the "Best Channel Vendor" VoIP category, giving us higher marks than industry giant Cisco in key categories, such as product reliability, product features, and product innovation.

    We are constantly working with our VARs to ensure that ShoreTel's commitment to delivering excellent products and outstanding customer service permeates the entire sales cycle. It's wonderful to see how our efforts are paying off in the form of our highly satisfied VARs, and to get their direct feedback: "ShoreTel has an innovative product line and are channel-friendly without the interference of a direct sales force."

    If you're interested in viewing the complete survey results, they are available online as well as in the January 2009 issue of Business Solutions Magazine.

    John W. Combs

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