ShoreTel Connect is Here

    At ShoreTel, being Brilliantly Simple isn’t just our motto – it’s a promise. That’s why we’ve simplified our products and services with ShoreTel Connect, which we announced today at the opening of Nasdaq.

    Two years in the making, it’s the biggest release in company history, involving more than four million lines of new code and a consolidation of our products and services.

    So why did we decide we wanted to embark upon such a major undertaking? After all, we have been successful at providing the best of both worlds when it comes to business phone systems -- on-premises and cloud-based.

    The answer is the fundamental belief our company was founded on that there is always a better way to communicate in business. ShoreTel Connect delivers brilliant simple business communications that are easy to use and deploy by unifying all our solutions into one platform, delivered two ways -- as a product or as a service, with three types of deployments for customers: onsite, cloud and hybrid. This fulfills the long hoped for promise of unified communications (UC), to simplify how you communicate with services and applications already integrated seamlessly-- so intuitive to use it requires little training.

    ShoreTel Connect simplifies what is typically provided as a complex array of technology, services, models and more. It’s now as easy as 1-2-3 for organizations to find the right ShoreTel UC solution that fits their needs today and grows with them as their needs evolve in the future:  

    One platform: ShoreTel Connect provides a single user interface that manages the call handling and collaboration tools such as messaging, call records, voice mail, and collaboration event scheduling with Active Directory, Outlook and popular ICS calendars like Google. Plus, a single platform provides a simple way to access all communication options, no matter if you’re using your personal smartphone, office phone, laptop or office computer.

    Two delivery choices: Organizations have the opportunity to have their ShoreTel Connect phone system delivered as a product with an onsite phone system or as a service from the cloud. This empowers executives to align communications investments with their business models either as a capital expenditure (Capex) or operational expenditure (Opex).

    Three ways to deploy: Organizations can choose the communication system that best suits their needs: a cloud-based phone system with ShoreTel Connect CLOUD; an onsite phone system with ShoreTel Connect ONSITE; and some combination of both with ShoreTel Connect HYBRID. All three have advantages depending on the particular needs of a company.

    Black Box Network Services used the beta version of ShoreTel Connect and summed up their experience nicely:

    “We’ve had a really good experience with the ShoreTel Connect client, said Miguel Abreu, New York superintendent at Black Box Network Services, a Connect beta user. “Users like the slick design and especially how it expands as needed. The ease of use of the client is great – there is no need for extensive training.”

    If an organization large or small wants a phone system that is onsite, in the cloud, or a mixture of both, they can be assured they will receive a simple, yet powerful user interface for their communications needs with ShoreTel Connect.

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