We are pleased to recognize the following Partners who consistently deliver a World Class Customer Experience for the time period of July – December 2011.

In July 2011, ShoreTel launched an improved Customer Experience program, utilizing Net Promoter Score (NPS) methodology. ShoreTel and several of our Partners have met or exceeded the World Class threshold.

This level of achievement signifies ShoreTel customers are loyal enthusiasts, building brand awareness and aiding growth through referrals to friends and colleagues. You cannot buy this kind of marketing!

Cover image of Mitel’s Digital Transformation for Dummies asset

Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

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