Collaboration. How often do you hear that word? We all know what it means, but what does it really mean? Let’s start with a simple definition:
According to the dictionary, collaboration is the action of working with someone to produce or create something—a simple transaction of information.
In the past decade, our business communications systems were expected to seamlessly keep us connected to each other anytime, anywhere—to allow us to continue those transactions virtually in real-time. However, even in the past five years (let alone a decade), flexibility and team collaboration have taken on an entirely new identity.
Our everyday lives have become seamless
Powerful technologies have become embedded in our everyday lives, creating an environment where people (not just Millennials) expect experiences, not just transactions.
In other words, thanks to the wonderful world of the Internet of Things (IoT), Big Data and API integration, people have become accustomed to living and working within applications that are seamless. They make it possible for us to start watching a TV show on one device, pause it, and restart that same show on a different device right where we left off, even if days later (and that’s just one example).
Blurring the lines between work and personal
The lines between everyday life and work have become virtually non-existent, and today’s Millennial-driven workforce demands that team collaboration and communications function with that same level of agility, sophistication and seamless integration.
This level of application integration across networks and devices allow us (whether for fun or for work) to create, edit and share a video or photo, a presentation or an article – make changes on the fly, re-share and post an edited version in minutes – and the experience is seamless between all users, whether on a phone, tablet, or laptop.
Thanks to the Millennial-driven mindset, productivity needs to become a seamless experience. Team collaboration needs to happen at lightning speed.
Empowering your workforce
So, as a business, no matter your size, no matter the industry, the key is to adopt an agile communications and collaboration system that empowers your workforce to operate, create and innovate with seamless flexibility and total mobility.
How do you do that? It’s easier than you might think. With a cloud-based business communications system, you can deploy team collaboration features that create real-time communications across any device, across your entire workforce, no matter where they are. As a bonus, a cloud environment allows you to scale up and down based on the size requirements of your workforce, and it’s all possible at the fraction of the cost of an on-premise phone system.
The bottom line? We all know that happy, collaborative employees are the first step toward creating seamless, amazing customer experiences. And that’s what we’re all ultimately striving to achieve, right? So, let’s collaborate.
Learn more about team collaboration for the Millennial-driven workforce >