2016 was a busy year for us, and a busy year for communications. New technologies are rising. Old technologies are evolving. Divergent functions are converging. We've covered a lot of it on our blog—and for a quick refresher on this busy year, here are our top posts of 2016.
1) 10 Reasons Companies Are Moving Communications to the Cloud Today
There’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud—and they’re getting solid answers. So why are so many businesses moving communications to the cloud today? Here are 10 real-world reasons.
2) Technology in Business Communication in 2025
Ten years seems like a long time, especially in the world of technology. Concepts like wearable technology, RFID and geofencing have already shown what the future could look like, but how does that translate to the office? What does the future of business communications look like in 2025?
3) Top 10 Communication Trends in Hotel Technology for 2017
Once long ago, hotels, motels and other hospitality businesses occupied a fairly simple space in people’s lives—they were a place for guests to lay their heads away from home. But anyone who’s spent time in the hospitality industry in the last several years knows that the role of technology in hospitality businesses has drastically expanded. So we’re here to share ten of the top communication technology trends in hospitality today.
4) Voice Over Wi-Fi vs DECT: What You Need to Know
If you’re searching for a way to add mobility to your workplace communications, you’ve likely explored the option of leveraging your existing Wi-Fi infrastructure to deliver VoWLAN. On the surface, it seems like an ideal solution – money saved, mobility benefits added. But, when it comes to carrying your voice communications, is VoWLAN up for the task?
5) What is Unified Communications & Collaboration and Why Should I Care?
Hyper-connected. 24/7. Always-on. Pick your adjective for today’s business environment. But no matter how you classify it, the current speed of business puts pressure on organizations like never before. And your ability to quickly find and communicate with the right people, access data, and exchange information can make the difference in business success or failure.
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6) The Top Advantages and Disadvantages of Cloud Hosted PBX Systems
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam. The cloud – and more specifically, cloud hosted communications – is the source of the transformation, which has fundamentally changed the IT landscape. Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
7) Six Things You Need to Know about Hybrid Cloud Communications
In case your ears haven’t been buzzing, hybrid cloud communications is the latest trend in cloud communications. You may already know that hybrid cloud is a mix of on-premises and cloud systems and this combination can yield some serious advantages. Before you jump on the hybrid cloud bandwagon however, here are six things you need to know.
8) 5 Essential Business Phone Headset Etiquette Rules for Work
Once upon a time, office workers walked around with cricks in their necks from cradling phone handsets between their heads and shoulders. Fortunately, phone technology has advanced since then. If you have a business phone like the MiVoice 5360 IP Phone, you can use a headset to both save your neck and free your hands for other tasks, like note taking. But with great power, comes great responsibility.
9) How Can the Right Phone System Make Life Easier for a Small-to-Medium Business?
SMBs want reliability, flexibility and the ability to deliver outstanding customer experience. The question is, how do we help deliver this with a business phone system? The answer lies in the software that surrounds the PBX (private branch exchange), which is where the industry-leading manufacturers are directing their efforts. This is an entirely logical response, as there’s a limit to the functionality that can be put into a PBX—It’s the applications surrounding the system that deliver the more advanced functionality that SMBs are clamoring for.
10) What IoT and M2M Mean for Your Business
In this video blog, Mitel’s General Manager for Contact Center Brian Spencer breaks down IoT (Internet of Things) and M2M (machine to machine), and explains the impact these technologies have on your business. Using examples from the healthcare and service industries, Brian highlights how leveraging IoT and M2M can provide loyalty-building proactive and preventative services for a sustainable competitive advantage.