ShoreTel Professional Services is pleased to announce that ShoreTel Salesforce.comTM Call Center Adapter Version 4.0.1 is now Generally Available.

The new version is built with Salesforce CTI Framework 4.0 and supports Internet Explorer 8, Firefox 3.5, Safari 4, and Chrome 10.0 or higher without the need of any browser plug-in. It and also supports configuration of secure HTTPS communications via standard Web technologies.

Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

Maura Higgins

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