ShoreTel’s solution is fundamentally different and better suited to the realities of business than others on the market. With a brilliant simplicity that removes the high cost and complexity typical of legacy or bolted-together systems, our UC platform is just the beginning. Organizations of all sizes can get the most out of first-rate integrated voice, video, data and a powerful, open mobility solution that removes barriers on all fronts.

Additionally, the investments that ShoreTel continues to make in the open architecture of our core system and in driving value through our Innovation Network program together speak to our strategy.

ShoreTel’s distributed architecture includes an array of open interfaces that seamlessly integrate third-party information and applications. By integrating business communications with key data, organizations can better leverage their most valuable assets: people and information. We are building increasingly capable software interfaces and tools that allow others to extend the capabilities of the ShoreTel system and embed our UC features into customers’ other core business systems.

Our tools allow for both Microsoft .NET based and platform independent Web-based programming techniques. Developers can choose the optimal approach based on characteristics of an external system, their own skills, or other factors.

Our Innovation Network Foundation members include end customers, reseller partners, and other third party technology providers and integrators. 

Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

Maura Higgins

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