Communications is the vanguard of a business. Great demands are placed upon an IP phone system to be as agile, empowering and as forgiving as possible.

ShoreTel Director gives IT management a powerful command center that makes a business more productive and reduces operations costs. Simply speaking, it gives IT professionals a bird’s-eye view of their system and every individual within.

ShoreTel Director is able to function this way because the entire system has been designed for IP from the ground up. Unlike systems grown out of legacy analog systems or bolted together technologies, ShoreTel Director easily leverages the ShoreTel pure IP architecture to deliver:

Management any size business on the fly

  • One management system scales to 20,000 users.
  • Remote access at any time with single image architecture combined with Web-based interface.
  • Enhanced security and streamlined costs with role-based user permissions.

Unmatched ease-of-use:

  • No need for telephony expertise.
  • Easy to add new users and switches.
  • Lightening fast.
  • User mobility.
  • Integrated help documentation – always at hand.
  • Easy creation of recording and schedules.

Rich system management capabilities:


  • Quick Look – provides a concise management dashboard.
  • Remote management functionality delivers full MAC capabilities.
  • Event filters generate emails based upon event logs.

Add the sum of the parts and you have the recipe for the lowest total cost of ownership of an Enterprise system.

Digital transformation has become a top initiative for business and IT leaders. In today’s business world, sustainable market leadership is no longer based solely on which company has the best products or even the best people. Instead, organizations that are agile and can quickly adapt to rapidly evolving market trends will become market leaders.

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