VoIP is tomorrow's business phone system


    Because business operations have changed over the past several years, the traditional office phone system may not necessarily be up to par with the way employees and decision-makers carry out critical tasks. This means that executives are most likely on the lookout for innovative technologies that can keep up with how procedures are currently run.

    In many cases, an advanced enterprise VoIP system can appeal to both large and small companies, as the technology meets the demands of virtually all users. A recent report by My VoIP Provider highlighted the many benefits associated with using VoIP in the workplace, including the ability to reduce conventional telephony costs, which can be critical in today's unpredictable economy. However, VoIP offers more than financial grace, as the services can make it easier for organizations to support a broad range of next-generation work initiatives.

    Knocking down legacy office walls

    For years, the term "work" meant a place that individuals had to report to if they wanted to get paid. This is no longer the case, as VoIP systems and the ongoing mobile movement have made it easier than ever for enterprises to support a remote workforce.

    Unlike traditional land line phone systems that needed to have a physical connection for an endpoint to access the network, VoIP does everything digitally. This means that decision-makers can assign remote extensions for employees who choose to use a desk phone at home. In addition, IT directors can allow individuals to use personal smartphones, tablets and other mobile devices to connect to the communication platform, My VoIP Provider noted.

    Additionally, VoIP has unique phone system features that enable remote workers to stay productive, the news source stated. This means employees can use IP faxing, video conferencing and other solutions to collaborate with colleagues, customers and partners.

    Embracing the cloud easier

    There is no doubt that cloud computing is going to leave a lasting impression on the enterprise. For this reason, decision-makers around the world are pursuing leads that will make it easier to manage and use the cloud without disrupting operations. By using a hosted PBX system, executives can take a communicative route to the cloud and experience a number of unique benefits beyond using cloud services solely for storage.

    When a phone system is hosted in the cloud, executives have the opportunity to take advantage of a scalable system that can easily add, take away or move extensions, according to My VoIP Provider. This is because most of the technology's equipment is managed off-site, reducing complexity and cost.

    A separate report by Infonetics Research said the global market for VoIP services generated approximately $63 billion in revenue in 2012, up 9 percent from 2011. This expansion was largely driven by the proliferation of cloud and hosted communications technologies in and outside of the private sector. Vendors are promoting the benefits associated with cloud VoIP because of the ongoing demand to support remote connectivity and multiple business branches - two critical characteristics of a successful enterprise by today's standards.

    In the coming years, the phone system in the workplace will continue to change, especially as the mobile and cloud landscapes mature and introduce even more opportunities for growing companies. By planning ahead and understanding their firms' long-term demands and capabilities, executives can ditch legacy solutions and make the switch to hosted or on-premise VoIP services. This will likely give them the chance to gain a competitive advantage over rival organizations still using outdated collaborative platforms.




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