THE MITEL BLOG

WFH isolation Mitel

October 07, 2024

7 Ways to Overcome Feelings of Work-from-Home Isolation

Remote work has benefits, but at-home employees still feel isolated. Here are seven tips on how to keep your team connected no matter where they are.

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Customer Experience

September 30, 2024

14 Ways How AI-Powered Contact Centers Are Transforming Customer Service

Explore how AI-powered contact centers transform customer service with automation, personalization, and seamless adaptation to hybrid work models.

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Digital Transformation

September 24, 2024

The Hidden Costs of Industrialized Communications

A hybrid cloud communications approach empowers organizations to support worker diversity. It enables productivity improvements for knowledge and frontline workers while delivering more flexibility and control over data, compliance, and security.

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Digital Transformation

September 23, 2024

Unlocking Business Potential with Mitel's Hybrid Cloud Communications

Discover how Mitel's hybrid cloud communications empower businesses, enhance frontline worker productivity, and ensure control over data and compliance.

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Customer Experience

September 19, 2024

From Cost Center to Revenue Generator: CX for Contact Centers

Customer experience is a fundamental driver of growth and revenue. Investing in advanced contact center solutions improves brands’ CX and bottom line.

MIR Insights AI Contact Center Mitel
Application Integrations

September 11, 2024

Future-Proof Communication with Mitel Interaction Recording Insights AI

Discover how Mitel Interaction Recording Insights AI optimizes customer experiences, automates quality management, and ensures compliance in contact centers, especially finance. 

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Company News

September 10, 2024

Mitel in The News: 5 Stories You Might Have Missed in July and August

Catch up on 5 key Mitel news stories from July and August, including insights on AI, business communications, and new solutions for frontline efficiency.

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Digital Transformation

September 05, 2024

Embracing GenAI at Mitel: Navigating the Next Wave of Innovation

Discover how Mitel leverages Generative AI (GenAI) to enhance communication, boost efficiency, and deliver innovative solutions while ensuring control and compliance.

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Reliability & Redundancy

September 03, 2024

Lessons Learned in Communication Resilience

Amid global outages like CrowdStrike, Mitel’s resilient communication systems help to ensure uninterrupted service, proving the importance of hybrid infrastructure and robust security.

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Digital Transformation

August 19, 2024

How Technology Can Assist in Telehealth E-Consultations

E-Consultation can save billions yearly. Explore remote doctor-patient consultations' benefits and how technology improves these interactions.

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