The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Latest Posts
Customer Experience & Call Center | February 07, 2018

Thirty years ago, businesses drove technological advances. But today, consumers are driving technological advances. They are demanding the ability to interact with your business in the way that is most convenient for them.

Conferencing & Collaboration | February 05, 2018

Use API integration to connect disparate systems with a cloud-based application that delivers voice, text, images and video over secure Internet connections.

Application Integrations | February 02, 2018

A high-quality unified communications system that delivers robust mass notifications does more than enhance safety. It improves productivity, interactions and agility too.

Roundups | February 01, 2018

In this month’s partner blog roundup, we cover: phone system choices, inventory management and network downtime.

IoT & M2M | January 29, 2018

In this video blog post Tony Pereira explains the use cases of the internet of things and how Mitel uses IoT technology to power the future.

IoT & M2M | January 26, 2018

In this video blog post Tony Pereira explains how the internet of things is giving machines a voice and how Mitel is powering connections through IoT technologies

Application Integrations | January 24, 2018

Hotel mobile apps using API integration into communications systems make seamless personalized experiences possible.


Today, exceptional customer service isn’t solely determined by face-to-face or voice-to-voice exchanges; it’s a multichannel and, frequently, machine-enhanced process that ties together voice, video, mobile and online channels to deliver a seamless and highly-personalized experience.

Digital Transformation | January 17, 2018

You've probably heard about the cloud but why exactly are so many businesses moving communications to the cloud today? Here are 10 real-world reasons

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