THE MITEL BLOG

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December 07, 2015

Last Week in Business Communications: December 7, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Digital Transformation

December 03, 2015

Cloud vs On-Premises vs Hybrid Communications

If you've considered upgrading your business phone system, chances are you've looked at the differences between cloud, on-premises and hybrid communication

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Digital Transformation

December 02, 2015

Nobody Understands the Cloud

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Partners

November 30, 2015

Last Week in Business Communications: November 30, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Customer Experience

November 12, 2015

The Mobile Consumer: How to Exceed Expectations During the Holiday Rush

If you’re an online merchant, the holidays can be both a revenue dream and a customer service nightmare. With these trends expected to continue, is your retail business prepared for daunting traffic volumes and interactions with frazzled last-minute shoppers? Here are five ways to turn your company’s holiday stresses into festive successes.

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Partners

November 02, 2015

Last Week in Business Communications: November 2, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Customer Experience

October 28, 2015

Red Funnel Ferries Moves to Multimedia Contact Center to Improve Customer Service

As the “Original Isle of Wight ferry operator,” Red Funnel Ferries operates 30,000 sailings annually between the UK mainland and the Isle of Wight, 365 days a year, 24/7. Customer service is a key part of their business, requiring a fully featured and reliable phone system and contact center. Find out how they keep their customers happy across their many media channels of choice.

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Partners

October 19, 2015

Last Week in Business Communications: October 19, 2015 [Special Mobile Enterprise Edition]

Last week, we announced some pretty significant news about the future of the mobile enterprise at our Mitel Next event and dove into how our own philosophies and products play a part in that vision. So this week, we’re going to take the opportunity to recap the numerous moving parts that made up - and accompanied - the announcement.

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Remote & Hybrid Working

October 14, 2015

Flipping the Equation: The Mobile Enterprise in 2020

The principles of the mobile enterprise are altering how businesses and employees interact. Learn how Mitel sees the future for the mobile enterprise in this interview article with our CEO Wes Durow.

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Partners

October 12, 2015

Last Week in Business Communications: October 12, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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