THE MITEL BLOG

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October 05, 2015

Last Week in Business Communications: October 05, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Partners

September 28, 2015

Last Week in Business Communications: September 28, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Partners

September 21, 2015

Last Week in Business Communications: September 21, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Customer Experience

September 18, 2015

Mitel MiContact Center Solidus Earns SAP CRM Certification

Businesses need lots of different types of software to run. Many of our customers manage customer data with SAP® for their CRM applications. For example, a service provider working with a large Nordics brewery asked us to ensure that our flagship contact center systems met the exacting standards of integrating with SAP® CRM to exchange critical data with instances of SAP Business Suite software. As a result of the certified integration, MiContact Center Solidus now provides a range of functionality from within the SAP® CRM application. Read on to find out more.

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Partners

September 14, 2015

Last Week in Business Communications: September 14, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Security & Compliance

September 04, 2015

10 Ways to Avoid Toll Fraud

What keeps IT managers up at night? Security issues—and for good reason. Toll fraud, which is defined as any unauthorized use of a businesses telephone system and carrier services, cost victims $4.73 billion globally last year. So what can be done to prevent toll fraud? Three experts shared some tips and best practices.

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Reliability & Redundancy

September 02, 2015

Obsolescence is Latin for Budget Killer

How are we going to pay for this? It’s the question on every IT pro’s mind. And with shrinking budgets and rising demands on IT, it’s a question that gets harder to answer every year.

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Partners

August 17, 2015

Last Week in Business Communications: August 17, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Partners

August 10, 2015

Last Week in Business Communications: August 10, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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Partners

August 03, 2015

Last Week in Business Communications: August 3, 2015

Last Week in Business Communications is a weekly post where we cover some of the notable articles and happenings in the business communication world from the week before. Check back each Monday for your news fix.

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