Application Integrations

  • How AI Helps Organizations Stay Ahead of Regulatory Challenges Mitel header
    Application Integrations

    How AI Helps Organizations Stay Ahead of Regulatory Challenges

    Imagine a financial institution receiving a hefty fine because an employee failed to include a legally required disclosure during a client call.
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  • Mitel Zoom PR Graphics_square_final_blog
    Application Integrations

    The Mitel & Zoom Advantage: Powering the Future of Enterprise Communications

    In today's dynamic business landscape, communication technology is no longer just a utility—it's a strategic asset - it’s a critical driver of organization agility, efficiency, and customer experience.
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  • Mitel Integrations Hybrid Cloud header
    Application Integrations

    The Power of Integration in Hybrid Cloud Communications

    Welcome to the third installment of our blog series exploring Mitel’s 7 Dimensions of Communication Control and Flexibility in hybrid cloud communications.
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  • Mitel Integrations Hybrid Cloud header
    Application Integrations

    The Power of Integration in Hybrid Cloud Communications

    Welcome to the third installment of our blog series exploring Mitel’s 7 Dimensions of Communication Control and Flexibility in hybrid cloud communications.
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  • Future-Proof Communication with Mitel Interaction Recording Insights AI
    Application Integrations

    Future-Proof Communication with Mitel Interaction Recording Insights AI

    Contact centers generate enormous amounts of communication data in daily customer interactions through phone calls, online meetings, or chats. This data is a valuable source of information that often goes unused. In most cases, only two to three percent of this data is reviewed for quality or compliance. This is still done manually, which is time-consuming and error-prone.
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  • Mitel AI Ecosystem header
    Application Integrations

    Embracing GenAI at Mitel: Navigating the Next Wave of Innovation

    Do you remember the times when businesses adopted the Internet? I’m hesitant to admit that I do. When thinking of those times over 30 years ago, I cannot help but draw parallels with what we are experiencing today as we explore the adoption of Generative AI (GenAI) technology.
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  • App Integration-blog header
    Application Integrations

    Enhancing Frontline Efficiency: Mitel's Newest Integrations and Solutions

    It’s no surprise that we are passionate about unified communications (UC) and are focused on delivering hybrid cloud, vertical solutions, and offerings that improve the efficiency of frontline workers in those target verticals.
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  • People collaborating on a coach
    Application Integrations

    Unlocking Comprehensive Unified Communications with Mitel and Microsoft Teams

    Microsoft Teams is a strong market leader in collaboration solutions. Its native integration with Microsoft 365 is one of the reasons for its rapid growth to an estimated 300 million users.
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  • Visns blog header
    Application Integrations

    Visns Studio Revolutionizes Communications in Hazardous Environments Using Mitel CloudLink

    In today's fast-paced business environment, efficient communication is crucial for success. We recognize the importance of seamless communication and our partners’ roles in making these communications happen. I am delighted to highlight a unique solution developed by Visns Studio that leveraged Mitel's CloudLink APIs and the Mitel Developer Program.
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  • Mitel MS teams Integrations header
    Application Integrations

    Mitel Puts the “I” in Teams with Telephony Integration

    One of the most startling statistics to emerge from the COVID-19 pandemic had nothing to do with communicable illnesses but rather with communications between businesses. In 2020, from March to June, Microsoft Teams use grew by 894%. That’s more than Zoom, in case you were wondering. And, between 2021 and 2022, the number of Teams users rose from 145 million to 270 million. Microsoft Teams has become the de facto communications platform for over one million organizations in just a few years.
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