Customer Success
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Company NewsRead moreMitel User Group in Toronto: A First for Canada and a Big Win for Community
MUG’s first event in Toronto united Mitel users, partners, and leaders for a powerful day of connection, innovation, and community in Canada. -
Company NewsRead morePower in Community: Mitel User Group Baltimore Event Highlights
Live demos, tech insights, and real connections—see the highlights from the Mitel User Group event in Baltimore and what’s next for the MUG community. -
Communications & CollaborationRead moreAligning Communication Infrastructure with Organizational Goals: A Strategic Deployment Perspective
The effectiveness of a hybrid communications system is rooted in its deployment choice. Whether control-focused or agile-driven, match the model to your long-term vision. -
Company NewsRead moreMitel User Group (MUG) Event Lands in Omaha – A First-Time Success!
Catch Mitel User Group President Cas Rangel's summary of MUG's first-ever NA Chapter Event in Omaha, including highlights, feedback survey results, quotes, and more! -
Customer ExperienceRead moreAutomated Quality Management Boosts Service Quality & Customer Satisfaction
Customer service plays a crucial role in shaping a customer's company perception. -
Communications & CollaborationRead moreNavigating Hybrid Cloud Communications: Steering Success with UC Services Expertise
Welcome to the fourth installment of our blog series exploring Mitel’s 7 Dimensions of Communication Control and Flexibility in hybrid cloud communications. -
Customer SuccessRead moreHow Unified Communications in Healthcare Serve Today’s Consumer
Unified communications in healthcare enable better access to information, communication with healthcare providers, and personal health management, which is vital for elder patient care. -
Customer SuccessRead moreHow NHS Grampian Employs Mitel Performance Analytics to Ensure Critical Healthcare
In today's fast-paced healthcare environment, uninterrupted communication and reliable IT systems are essential to delivering high-quality patient care. -
Customer SuccessRead moreHow NHS Grampian Employs Mitel Performance Analytics to Ensure Critical Healthcare
In today's fast-paced healthcare environment, uninterrupted communication and reliable IT systems are essential to delivering high-quality patient care. -
Customer ExperienceRead moreFrom Cost Center to Revenue Generator: CX for Contact Centers
In today’s fast-paced world, time is money. This rings especially true in the contact center industry, where being put on hold leads to delays and frustration.