Customer Success

  • Mitel user group canada
    Company News

    Mitel User Group in Toronto: A First for Canada and a Big Win for Community

    MUG’s first event in Toronto united Mitel users, partners, and leaders for a powerful day of connection, innovation, and community in Canada.
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  • MUG baltimore
    Company News

    Power in Community: Mitel User Group Baltimore Event Highlights

    Live demos, tech insights, and real connections—see the highlights from the Mitel User Group event in Baltimore and what’s next for the MUG community.
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  • hybrid cloud deployment
    Communications & Collaboration

    Aligning Communication Infrastructure with Organizational Goals: A Strategic Deployment Perspective

    The effectiveness of a hybrid communications system is rooted in its deployment choice. Whether control-focused or agile-driven, match the model to your long-term vision.
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  • MUG Omaha event
    Company News

    Mitel User Group (MUG) Event Lands in Omaha – A First-Time Success!

    Catch Mitel User Group President Cas Rangel's summary of MUG's first-ever NA Chapter Event in Omaha, including highlights, feedback survey results, quotes, and more!
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  • Automated Quality Management Boosts Service Quality  Customer Satisfaction header
    Customer Experience

    Automated Quality Management Boosts Service Quality & Customer Satisfaction

    Customer service plays a crucial role in shaping a customer's company perception.
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  • Mitel hybrid cloud services header
    Communications & Collaboration

    Navigating Hybrid Cloud Communications: Steering Success with UC Services Expertise

    Welcome to the fourth installment of our blog series exploring Mitel’s 7 Dimensions of Communication Control and Flexibility in hybrid cloud communications.
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  • How Unified Communications Serves Todays Healthcare Consumer header
    Customer Success

    How Unified Communications in Healthcare Serve Today’s Consumer

    Unified communications in healthcare enable better access to information, communication with healthcare providers, and personal health management, which is vital for elder patient care.
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  • MPA 3 NHS Grampian header
    Customer Success

    How NHS Grampian Employs Mitel Performance Analytics to Ensure Critical Healthcare

    In today's fast-paced healthcare environment, uninterrupted communication and reliable IT systems are essential to delivering high-quality patient care.
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  • MPA 3 NHS Grampian header 1
    Customer Success

    How NHS Grampian Employs Mitel Performance Analytics to Ensure Critical Healthcare

    In today's fast-paced healthcare environment, uninterrupted communication and reliable IT systems are essential to delivering high-quality patient care.
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  • Mitel CX for Contact Centers
    Customer Experience

    From Cost Center to Revenue Generator: CX for Contact Centers

    In today’s fast-paced world, time is money. This rings especially true in the contact center industry, where being put on hold leads to delays and frustration.
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