Industries

  • mitel cx education
    AI

    Higher Education’s Path to Secure, Resilient, and Engaging Campuses

    Is your campus future-ready? Discover how to enhance student experience, streamline operations, and boost campus resilience with Mitel CX.
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  • mitel cx blog
    Industries

    The Path to Modernizing Customer Engagement in Financial Services

    See how regional banks, credit unions, and insurers can improve customer experience (CX), cut costs, and boost retention without overhauling existing financial service communications systems.
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  • photo-en-blog-top-10-trends-in-hospitality-technology-in-2022
    AI

    Top 10 Hospitality Technology Trends for 2025

    Want to know where hospitality communications technology is headed for 2025 and beyond? Here are the top trends to look out for – and how they can help your business.
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  • mitel cx blog healthcare contact center
    AI

    Smarter Communication, Better Care: The Administrative Value of Mitel CX on Contact Center Efficiency

    Modernize your healthcare contact center for improved patient experience and operational efficiency. Discover tools for centralized control, AI automation, and data-driven decisions.
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  • 6-Hospitality-Technology-Case-Studies-You-Should-See
    Customer Experience

    6 Hospitality Technology Case Studies You Should See

    Are you looking to upgrade your hotel and hospitality communications solution for better guest experiences? Here are six real-world success stories from Mitel.
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  • How AI Helps Organizations Stay Ahead of Regulatory Challenges Mitel header
    Application Integrations

    How AI Helps Organizations Stay Ahead of Regulatory Challenges

    Imagine a financial institution receiving a hefty fine because an employee failed to include a legally required disclosure during a client call.
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  • Mitel How Generative AI Shapes Government Technology header
    Industries

    How Generative AI Shapes Government Technology

    Governments worldwide embrace Artificial Intelligence (AI) to modernize operations, enhance decision-making, and improve public services.
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  • Uplifting the Healthcare Industry with Cloud-Based Communications
    Cloud Migration

    Uplifting the Healthcare Industry with Hybrid Cloud Communications

    The past several years have marked a “before” and “after” in the world of communications.
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  • A ambulance
    Industries

    Unified Communications Solutions Improve Healthcare Workflows

    During a healthcare emergency, every second counts. Whether the emergency happens at a patient’s home or a healthcare facility, effective care is everyone’s concern — patients, nurses, and doctors. In all situations, instant access to critical information is the key to delivering effective, quality healthcare. Every second spent trying to find the correct data is wasted for everyone involved: nurses who must assess situations, doctors who must diagnose, and patients who need to know about the treatment they will receive.
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  • How Compliance Safeguards Financial Services Communications
    Industries

    How Compliance Safeguards Financial Services Communications

    Compliance regulations impose clear rules on which parts of your customer communication must be recorded, documented, and archived and which ones must be exempted. Not being compliant with these regulations can entail heavy fines up to the point of losing your license. At the same time, the approach to customer communication has changed–an increasing number of conversations and meetings occur online.
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