California Teleconnect Fund (CTF)

The CTF program provides a 50% discount for broadband on select communications services to schools, libraries, hospitals and other non-profit organizations. 

The program was established by Decision 96-10-066 on October 25, 1996. In this decision, the California Public Utilities Commission reaffirmed its commitment to universal service, and created the CTF program in accordance with state and federal directives. The program is funded through a surcharge on all customers that purchase intrastate telecommunications services.

Mitel Services eligible for discount:

Wireless Services:

Internet Access

- Cable up to 10M/1M
- Cable up to 15M/3M
- Cable up to 50M/10M
- Cable up to 60M/4M
- VSAT - 15.0M/2.0M
- 3.0Mbps Broadband Cable
- 5 Meg Ethernet Port/Loop
- Adtran 3430 Dual NIM
- IP 3M Local Loop - AT&T
- IP 3M Port - AT&T
- IP 50M Local Loop
- IP 50M Port
- IP 50M Standard Charges
- ADSL up to 3.0M/512k
- ADSL up to 6.0M/768k
- DSL FTTI 50.0M/25.0M
- DSL Port/Loop
- DSL Standard Charges


Who is eligible to receive the CTF discount?

Organizations in the following categories may be eligible to receive the CTF Discount. CTF discount is applicable only on accounts that have been approved for program participation by the California Public Utilities Commission. Verify your organizations eligibility by visiting or by emailing [email protected]

Per the CPUC website, these are generally the qualifying requirements:


Schools & School Districts




Government Owned and Operated Hospitals & Health Clinics


Community Based Organizations (CBOs)


Subcategory of CBO: Health care CBOs

In addition to the general CBO criteria above, Health care CBOs must:


Subcategory of Health care CBO: California Telehealth Network members


California Community Colleges

How can I apply for the CTF discount?

The CPUC application can be found at the CPUC website

*NOTE: Your CPUC CTF Application must contain an original signature (not faxed or photocopied) for your request to be processed.

Once your application is approved by the CPUC, you will be provided with a Notice of Eligibility for the California Teleconnect Fund (CTF) Service Discounts. This approval letter must be provided to Mitel’s billing team in order to begin including CTF Discounts in your monthly invoice. 

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