Modular Communication Systems Inc. (ModUcom) is the preferred choice among first responders, dispatch centers, utility operators, and public servants for their radio and telephone communications Customer Premise Equipment (CPE) needs.

The public counts on prompt emergency services. Those emergency dispatchers count on ModUcom.

Since 1978, we’ve maintained this lasting distinction because we believe relationships are as fundamental as technology. In fact, ModUcom validates your choice to collaborate with us by continuing to support every product we have ever manufactured in our more than three-decade history.

If you work for an organization that handles public funds or you’re responsible for fiscal oversight, you’ll appreciate our total cost of ownership (TCO) model every bit as much as our technology. With every investment in ModUcom’s completely integrated technology, you can expect free software upgrades and lower maintenance costs. These standard, free updates and easy-to-maintain systems add up to a typical TCO savings of more than 50 percent over competitive models.

As the industry evolves to the Next Generation 911 (NG9-1-1) initiative, our commitment to offering responsive service, financial stewardship, efficient management, consistent performance and the lowest TCO will remain permanent. And that’s an obligation we protect as fiercely as you do public safety.


The Ultra-Com IP System is NENA i3 and Phase II compliant communication control system providing radio dispatch, telephone, E911/NG9-1-1, mapping and Interoperability/VoIP, all in a single software application. This makes for reduced complexity, improved reliability, easier upgrades and significant ROI. The Ultra-Com IP Communication Control System is the most cost effective system available. Unlike our competitors, the Ultra-Com IP is a fully integrated system. Every feature is built-in – all at no extra cost.

ShoreTel Phone System Integration for Administrative Call Handling
NG-9-1-1 Compatible
NENA i3 compliant
Full Text to 9-1-1 Support
Conferencing Support
Integrated Radio/NG-911/E911/Mapping
P25 Trunking Control Station I/F
User Programmable GUI
Built-in Dual Instant Recall Recorder
Optional Logging Recorder/MIS Server

Low cost of ownership
Free Software Upgrades
Integrated Radio/NG-911/E911
Low Maintenance

ShoreTel 14.2 App Note

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