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# Agent Break Codes Analysis

This is a single bar chart with all different break codes entered by the selected ACD Agents between the date and time range you entered in the chart options panel, showing the number of times each code was entered and the average duration of the break time for each code.
As with all the bar charts, individual data series can be turned off or on by clicking the series legend on the right side of the charts. If you hover the mouse over a data series, tooltips will be displayed with additional data for the specific item. Also, the data used to generate the charts can be exported into XSLX format by clicking the export icon at the bottom right of the chart tab. See Exporting Charts for details.
** not available if Hide Personal Data option set during installation.