Each browser maintains it's own data space, called LocalStorage, on the PC. MiVoice Office 400 CCS Apps use this local storage to hold information about screen layout and other configurable settings for various users. It may be neccesary to clear the browser's local storage, something that usually can be done from the browser's own developer console, if available, but can also be done using the MiVoice Office 400 CCS Apps. You will not need to do this during normal use, but if you attempt to log on and the App page remains blank or displays incorrectly, it may mean that at some time in the past the data held in local stroage has been corrupted, or only partially saved, and the App is trying to setup your page with faulty data

 

 

Load one of the Apps into the browser. This works whether you use the Wallboard, Supervisor or Monitor App. You do not need to log on first, this option is available to logged off users as well. Click the nav circle with the smaller superscript red circle and the number 7. From the drop-down menu choose the option 'Clear Local Storage' and click it. This will clear the local storage of the browser you are using, and it will work no matter which browser that is, IE, Firefox, Safari, Chrome, etc.

 

This will clear any configuration settings and username-license key information that was stored in the browser and allow you to start again from scratch.