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Mitel 400 CCS Documentation
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ACD Agents Logon Activity
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ACD Agents Logon Activity
This report has the following Group By options:
Agent:Date
Agent:Skill:Date
Agent:Date:Skill
Date:Agent
Date:Agent:Skill
Date:Skill:Agent
It includes the following information:
Logon Time
Log Off Date
Log Off Time
Logged on for
Example report printout:
