The single bar chart has an entry for each ACD Agent who entered at least one of your selected Break Time codes between the date and time range you entered in the chart options panel, showing how many times the agent entered any of the selected codes and the average duration of those breaks.
As with all the bar charts, individual data series can be turned off or on by clicking the series legend on the right side of the charts. If you hover the mouse over a data series, tooltips will be displayed with additional data for the specific item. Also, the data used to generate the charts can be exported into XSLX format by clicking the export icon at the bottom right of the chart tab. See Exporting Charts for details.
** not available if Hide Personal Data option set during installation.