To properly display this page you need a browser with JavaScript support.
Mitel 400 CCS Documentation
Menu
Index
Search
Search
Search
Apps
Supervisor
Reports Tab
Descriptions
Information
Wrap-up Codes at a Glance
← Previous page
Next page →
Print version
To properly display this page you need a browser with JavaScript support.
Wrap-up Codes at a Glance
This report has no Group By options, it is available in summary format only and includes the following information:
Wrap-up Code
Answered
Avg. answer
Avg. call time
Avg. talk
Avg. wrap-up
Service level %
Transferred incoming
Trasnferred outgoing
Longest talk
Longest wrap-up
Example report printout:
