Search |
← Previous page Next page → Print version

# Revoking licenses

This is an administration option that you will need to use only very occassionally. You have only a limited number of supervisor and wallboard license slots, as indicated in your main CCS License, and it's important that you do not have a situation where a license slot is 'stuck', active in the CCS Web Server but unaccessible from the browser. This would mean you are unable to open as many Supervisor or Wallboard Apps as your CCS License allows.
In fact, supervisor licenses are invalidated automatically after 60 minutes inactivity so it's very unlikely that you will need to revoke a 'stuck' supervisor license.
However, wallboard licenses are never automatically invalidated, they remain active until either logged off or revoked. This may cause a problem if, for instance, the browser's LocalStorage data is cleared down. If this happens the Wallboard App's active application key details are lost. The license will remain active in the CCS Web Server but the Wallboard App will have no way of retrieving the application key associated with the license. This means the license slot is active but unusable. To solve this use the Revoke Active License option from the drop down menu, available in the Supervisor, Monitor, and Wallboard Apps.
A simple dialog will open offering you the chance to revoke either active wallboard or active supervisor licenses, depending on which App you call it from.
Click the drop down button and a list of all relevant active license slots will be displayed. In the case of wallboard licenses, it will be a list of the wallboard names you chose when logging on, for supervisor licenses it will be the user names.
Select the name connected with the license you want to revoke and click Submit. The license is immediately revoked, freeing up the license slot for use.
If you do revoke the wrong active license, wallboard or supervisor, one which is still being used by an App on the LAN, the application key being used by that App will no longer be valid and an Login Error dialog is displayed. The user must log in again to continue. This is the case for both the Supervisor and Wallboard App.