All the MiVoice Office 400 CCS Apps can safely be refreshed or reloaded by the browser during a logon session. Logged on user details are retained and the App will reload and continue without requiring the user to re-logon, some configuration may have to be re-entered but the CCS Apps retain as much configuration as possible to avoid this neccessity.

 

As a rule it should not be necessary to reload any of the CCS Apps during normal operation, however, it may be that the browser fails to 'draw' the page correctly and it must be reloaded to solve the issue. This may occur if network traffic is interrupted for any reason. The browser constantly re-draws the CCS App page based on what data has been received across the network from the CCS Web Server. If the traffic is incomplete or corrupted the browser may redraw the App page incorrectly.

 

The simplest way to reload a page in most browsers is to press the F5 key, which works in IE, Firefox, and Chrome. Otherwise you can locate the refresh icon on the page and click this. It is found in different places in the different browsers.

 

 

The images above show the reload icon as it is found in IE, Firefox, and Chrome browsers respectively.