Mitel Named a Leader in 2019 IDC MarketScape for Worldwide Unified Communications & Collaboration

September 09, 2019

Mitel was once again recognized as a Leader in the IDC MarketScape: Worldwide Unified Communications and Collaboration 2019 Vendor Assessment.

IDC’s MarketScape assessment provides guidance for unified communications and collaboration technology buyers by evaluating a vendor’s current capabilities and determining how well its strategy aligns with customer requirements in three to five years.

IDC MarketScape analyzes each vendor’s capabilities and strategies, including:

  • a globally consistent brand and product/services strategy
  • strong channel partners
  • application development platform support for mobility
  • comprehensive UC&C management tools

It was within these categories that Mitel was both evaluated and once again recognized by IDC as a Leader in the unified communications & collaboration market.


SOURCE: IDC MarketScape: Worldwide Unified Communications and Collaboration 2019 Vendor Assessment, by Richard Costello, July 2019, IDC # US45331319 IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

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